𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝘃𝗮𝗹𝘂𝗲 𝗳𝗼𝗿 𝗰𝗶𝘁𝗶𝘇𝗲𝗻𝘀 𝗶𝗻 𝗽𝘂𝗯𝗹𝗶𝗰 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺𝘀

𝗖𝗔𝗟𝗟 𝗙𝗢𝗥 𝗣𝗔𝗣𝗘𝗥𝗦

𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝘃𝗮𝗹𝘂𝗲 𝗳𝗼𝗿 𝗰𝗶𝘁𝗶𝘇𝗲𝗻𝘀 𝗶𝗻 𝗽𝘂𝗯𝗹𝗶𝗰 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺𝘀

𝗝𝗼𝘂𝗿𝗻𝗮𝗹:
Public Money & Management

𝗣𝘂𝗯𝗹𝗶𝘀𝗵𝗲𝗿:
Taylor & Francis Group

𝗠𝗮𝗻𝘂𝘀𝗰𝗿𝗶𝗽𝘁 𝗗𝗲𝗮𝗱𝗹𝗶𝗻𝗲:
01 December 2026

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗦𝗽𝗲𝗰𝗶𝗮𝗹 𝗜𝘀𝘀𝘂𝗲

Over the past decade, scholars and practitioners have increasingly explored how public services can create meaningful social, ecological, and economic value for citizens. This Special Issue focuses on understanding value creation within Public Service Ecosystems (PSEs), emphasizing the systemic, relational, and context-dependent nature of public services and their outcomes.

Public services are not simply delivered to citizens; rather, they function as resources that enable individuals and communities to create and co-create value in their lives. The Public Service Ecosystems framework highlights the dynamics and conditions that both facilitate and hinder value creation across individual, organizational, and institutional levels.

This Special Issue seeks to advance theoretical and empirical understanding of how public services can foster value for citizens and communities while addressing the inherent tensions between individual needs and collective interests. It also explores the implications of value creation for public administration and management theory, practice, and policy.

𝗧𝗼𝗽𝗶𝗰𝘀 𝗼𝗳 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁

Submissions may address, but are not limited to:

• Roles and characteristics of service users in value co-creation processes
• Experiences of vulnerable service users and family carers within public service ecosystems
• Implementation and utilization of technologies from a PSE and value creation perspective
• Public-benefit services such as transportation, housing, utilities, prison management, and urban development
• Place-based public services and their implications for citizen value creation
• Dynamics and conditions that hinder or enable value creation across individual, organizational, and institutional levels
• The influence of beliefs, values, skills, knowledge, and resources on value creation processes
• Organizational structures and practices that shape public service outcomes
• Regulatory systems, policies, institutional norms, and governance arrangements affecting value creation
• Conflict and tensions as analytical tools for understanding value creation and destruction in public services
• Interactions between individual value for service users and societal value for communities and citizens
• The role of public, private, and non-governmental organizations in public service ecosystems
• Human-centred value creation and the significance of non-living elements such as facilities, technologies, infrastructure, and transport systems
• Development and application of Public Service Logic (PSL) for investigating and evaluating value creation in public service ecosystems

𝗪𝗵𝘆 𝗧𝗵𝗶𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹 𝗜𝘀𝘀𝘂𝗲 𝗠𝗮𝘁𝘁𝗲𝗿𝘀

Public services operate at the intersection of individual needs and collective interests, making value creation a complex and dynamic process. Understanding how value is generated, shared, and sometimes destroyed within public service ecosystems is essential for designing more responsive, inclusive, and sustainable public services.

This Special Issue aims to provide fresh insights into how public sector organizations and stakeholders can collaborate to enhance citizen well-being and societal outcomes. By adopting a Public Service Ecosystems perspective, the issue seeks to expand understanding of how diverse actors, technologies, institutions, and environments collectively shape value creation in contemporary public services.

𝗦𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀

• The Special Issue welcomes theoretical and empirical contributions that examine value creation and Public Service Ecosystems.
• Research articles employing qualitative, quantitative, mixed-method, and comparative approaches are encouraged.
• Contributions should provide implications for theory, practice, and/or public policy.
• In addition to research articles, 1,000-word debate pieces and 3,500-word new development articles are also welcome.
• Manuscripts should follow the author guidelines of Public Money & Management and be submitted via ScholarOne.
• Authors are required to declare any conflicts of interest, including affiliations with lobby groups or related organizations, during submission.

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗝𝗼𝘂𝗿𝗻𝗮𝗹

Public Money & Management is a leading international journal that publishes research and practitioner-oriented scholarship on public administration, public management, governance, policy implementation, public service innovation, and public sector reform. The journal promotes interdisciplinary research that contributes to improving public services and strengthening the relationship between governments, institutions, and citizens.

𝗚𝘂𝗲𝘀𝘁 𝗘𝗱𝗶𝘁𝗼𝗿𝘀

Paula Rossi
University of Vaasa, Finland & University of Edinburgh Business School, UK
Email: paula.rossi@uwasa.fi

Jim Broch Skarli
University of Inland Norway, Norway
Email: jim.skarli@inn.no

Maria Petrescu
Embry-Riddle Aeronautical University, USA
Email: petrescm@erau.edu

Edwina Zhu
University of Edinburgh Business School, UK
Email: y.zhu@ed.ac.uk

𝗣𝗼𝘀𝘁𝗲𝗱 𝗼𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗦𝗲𝘁𝘂 𝗔𝗰𝗮𝗱𝗲𝗺𝗶𝗰𝘀 — 𝗣𝗿𝗲𝗺𝗶𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗳𝗼𝗿 𝗔𝗰𝗮𝗱𝗲𝗺𝗶𝗰 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 & 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻

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